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  • Now, when SLAdiator is set up, you install JIRA SLAdiator plugin and define which tickets you want to send to SLAdiator.

    As a result you get a real-time monitor which shows ticket with approaching deadlines and you can create SLA reports.

    Few notes about security

    JIRA plugin sends just a few fields about ticket – date created, date updated, due date, status update dates and ticket id. No sensitive information (like customer, ticket subject or details, reporter, etc.) are sent out from JIRA. Besides that, communication itself happens over SSL encrypted connection.

    Posted in JIRA | Tagged , , , , , , , , | Leave a comment

    Do you need to buy a license for inactive JIRA users?

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    Problem

    Lately I have been in a situation when there is a need to have lots of JIRA users set up, but actually only few users use JIRA. Our customers have asked to create an account for each possible user/employee, but in fact, only few (really some!) users are using JIRA to report tickets directly. Other users either report tickets over phone, via their primary contact person or via other means.

    The problem in this situation is to find out what kind of JIRA license you need as JIRA is licensed per active users. Do you need to buy a JIRA license for several hundreds of users or just the number of users that actually use or will use it?

    That would be reasonable to buy license for JIRA only for the users that use this system, right?

    Solution

    So I came up with a simple solution to survive with the license that matches the actual JIRA user count rather than to buy a license for users who will eventually never use the system. The idea is simple – all user accounts that are not using JIRA actively shall be created and then disabled. (You do not need to buy a license for inactive JIRA accounts.) Whenever inactive user wants to log on to the system for the first time, she/he uses “forgot password” functionality. Once user receives the password, the account is automatically enabled. As a result active number of accounts actually is aligned to the number of active JIRA users.

    Technical solution

    Technically this solution is implemented as a JIRA plugin. You install the plugin and then you can disable unused accounts and instruct first time users to use the “forgot password” functionality. That’s it.

    Security aspect. In order to prevent auto enabling of any disabled account, the user should be explicitly placed in group ‘auto-enable’. This will prevent automatic enabling of ex-employees or otherwise disabled old JIRA accounts that shall not be enabled.

    Want the plugin?

    If you have interest in this JIRA plugin then please drop me a note here or on e-mail.

    Posted in JIRA | Tagged , , , , , , | 5 Comments

    LU kvalifikācijas darbi

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    Šogad, tāpat kā pagājušogad recenzēju LU jauno programmētāju kvalifikācijas darbus. Lai arī prāvs laiciņš jau pagājis, tomēr gribu uzrakstīt savus iespaidus – varbūt citiem studentiem noder.

    Tas bija par pašiem studentu darbiem. Vēl man pāris domas par procesu kopumā:

    Posted in Uncategorized | Tagged , , , , | Leave a comment

    Quality Requirements for Agile Projects

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    Processes

    Let us start with processes.

    Software companies need to be compliant with various standards, for example, standard for quality management systems. This implies that different processes are put in place to fulfill standard requirements. Processes regulate most important aspects of the software development lifecycle – requirement collection, design, development, testing, deployments, etc. This gives us a feeling that this will guarantee quality of the final product. And actually it is as much promising as waterfall approach itself. For waterfall approach projects this more or less works.

    Agile

    But how shall organization implement quality management requirements for agile development approach? First idea – we must implement an agile process. However this is a bad idea and it will not work, because agile is different in its fundaments. I completely agree, that agile is not a process. Agile is a set of practices, a mindset and an environment that stimulates creativity and unleashing of all potential.
    How should quality system respond to this paradigm change?

    How shall quality management requirements be fulfilled, yet maintaining creative and agile environment?

    Quality management system (QMS) shall facilitate and promote usage of agile practices. As quality management system is the right source of how things should be done, then, of course QMS shall refer and promote these practices. When someone addresses QMS for advice, these practices shall be found there.

    QMS shall define requirements what general software engineering practices shall be present in every project – scope management, requirements management, risk management, quality management, etc. Projects then shall map which practices they use to fulfill these requirements. For example, extensive unit testing plus proper automated regression tests, plus continuous integration practices shall be sufficient for quality control requirements.
    When auditing projects, quality auditors shall apprize use of pure agile techniques in agile projects. Although traditional, old school techniques could be acceptable, agile practices shall prevail. For example, usage of agile estimation techniques (e.g. estimation poker jFree Porn The Escort Sex Theescortsex T T Women 1 The Ca Pages Toys Planes 388109795726 The Escort Sex Martin's Blog | Opinion and feelings about software configuration management and processesv w x x Www.%D0%D4%B0%AE.cn Animal+and+men+porn The Escort Sex sFree Porn The Escort Sex Theescortsex T T Women 1 The Ca Pages Toys Planes 388109795726 The Escort Sex Martin's Blog | Opinion and feelings about software configuration management and processesq 0